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- Books, Publications, & Media Products -



Selling To Women & Couples:
Secrets of Selling in the New Millennium

by Sharon Roberts

Practical advice on selling to women and couples that challenges conventional sales wisdom. Shows you how to tap into the profitable women's market -- a market that accounts for over 80% of all purchases. (104 pp. Also available on Audio CD) Reviews


Fast Fatless Facts On Negotiating
by Lon Roberts, Ph.D. & Sharon Roberts

A no-nonsense book for people who need rapid-access to practical facts on negotiating . . . people who don’t have time to wade through theories and mound of information to find what they're looking for. Succinctly describes 34 negotiating principles and 10 negotiating tactics.  Includes a negotiating information check-sheet and planned application forms. (70 pp.)

Process Reengineering:
 The Key To Achieving Breakthrough Success

by Lon Roberts, Ph.D.

A sensible guide to revamping business processes without decimating the organization. Provides a how-to methodology, including practical tools to support the methodology (207 pp.)  Reviews

SPC for Right-Brain Thinkers:
Process Control for Non-Statisticians

by Lon Roberts, Ph.D.

This book is more than "made-easy" book on statistical process control, it was written specifically for "right-brain" thinkers who support processes in the service industry . . . people who are perhaps intimidated by or turned off by statistical theory but need to know how to use this powerful tool on the job. Click here to read an excerpt.

Managing Stress in High-Pressure Projects
by Lon Roberts, Ph.D.

Stress does more than put people's health at risk, it is also diminishes the creative energy capacity of knowledge workers and contributes to costly errors. This book does more than talk about the problem, it shows managers what they can do about it.


Project Management for Contractors
by Lon Roberts, Ph.D.

This book was written to provide contractors in the "skilled trades" with practical, how-to advice on how to plan and manage their projects. It also addresses the special challenges that are unique to the kinds of projects in which contractors engage . . . rather than a general principles of project management. This book is in the preparation stage. Contact us for availability and order information.

Leading Accelerated Projects
by Lon Roberts, Ph.D., and Sharon Roberts

Describes eight "opportunity levers" for compressing the cycle time of projects.  As the title suggests, this book also addresses the fact that fast-paced projects require greater attention to "leadership skills" than conventional projects . . . due to the risk, uncertainty, and inherent resistance to change often associated such projects. Is in the preparation stage. Contact us for availability information and advance order information.

Audio CD & Audio Tape

Selling to Women & Couples:
Secrets of Selling in the New Millennium

(96-min Audio CD. Book-on-CD read by the author, Sharon Roberts)


Each FacTract™ is a double-sided fact-sheet that provides targeted information on a contemporary business issue. Puts ready information at you fingertips in a convenient format.  May be used for reference, as a refresher, or perhaps to "prepare on the fly" for an important meeting. May also be given to participants in a training program to enhance the take-away value of the program.  FacTracts™ are available on the following topics:

  • Benchmarking
  • Effective Problem Solving
  • Managing Change
  • Process Management
  • Process Reengineering
  • Project Management
  • Seven Quality Control Tools
  • Statistical Process Control
  • Quality Terms & Definitions
  • Value Analysis
  • Establishing a Total Quality Management System








Managing Stress in the Project Environment

Tracking and Controlling Costs in the Project Environment

Tips and Techniques for Taming E-Mail

Applying SPC in a Service Environment

Management Considerations for Establishing an Employee-Oriented SPC Program

The Reengineering Revolution: We're Not in Kansas Anymore

- Order Information -

Choose one of the following ways to order:

1) Call to specify the publications you wish to order. Pay with credit card.

2) Order via e-mail. Specify the information that pertains to your order and send to:

Roberts & Roberts Associates
3400 Dartmouth
Plano, TX 75075

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