"Wanted to let you know that some people often leave the
evening meeting early so they can catch the train home. In your case, no one
left early. That's a compliment to you and your presentation."
- Head of an NYC Association
"Thank you for presenting on Multi-Tasking to our ASQ
Section. The feedback has been outstanding!"
- An ASQ Chapter
"Based on its huge success, the training department at our
installation is interested in bringing back your on-site course, Gleaning Facts
- An OD Specialist
at a U.S. Army Installation
"Again, let me say how very much we appreciated your
presentation. You impressed and educated the Executives at our Annual
Association Day. Thank you for sharing your knowledge, humor and expertise."
- An Association
"In a word -
engaging! This was a well-balanced program with practical solutions for
helping me juggle my workload."
- A Senior
"Lon was great at interacting with the
group . . . made it fun and interesting! The material was very informative and
- A Senior Program
"Very good content that I can use
immediately on the job. Lon has excellent knowledge of the material and he
presented it effectively. Kept my attention throughout the day."
- A Project
"The program was very informative
and Lon is an excellent presenter. I can immediately apply what I learned to
better support my team.
- An IS Technical
"The class was great! I look forward to
recommending it to others on our staff. I'm at a juncture where certain tools
will be especially helpful in managing the multiple projects on my plate."
- An Engineer for
a Government Contractor
"Great class -
Just what I needed!! Lon is a
very knowledgeable instructor. Also, the content was very informative with great
tools as well. In the future I will be more proactive with my time and better
focused on the task at hand."
- An HR Specialist
"Lon was very effective in
presenting the material. I will definitely recommend this course to others."
- A Logistics
"The Process Reengineering Workshop that you conducted for us
all those years ago still has an effect that resonates companywide."
- VP of a Large
Upscale Retail Firm
"I found your book to be easy to
follow, insightful, and extremely helpful. I have read other books in this
subject but for the telecom industry and our internal processes, I found yours
to be the most useful."
- A Telecom
"Your book is clear, concise, and some
of the most enjoyable text I've read in years."
- A Vice President
of Quality and Customer Satisfaction
"Your book is must reading for those of
us having any amount of management responsibility."
- President and CEO of a Major
"This is one of the most
straightforward, content rich books on process design and reengineering in my
library. It's not the biggest in terms of page count, but certainly among the
best in pragmatic approach and techniques."
- Computer Consultant and "Top 100
Reviewer" for Amazon.com